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MTN Closed User Group CUG

MTN Closed User Group (CUG) Subscription Services- All You Need To Know

Posted on May 26, 2025 By CampusTimesNG 42 Comments on MTN Closed User Group (CUG) Subscription Services- All You Need To Know

Communication is key to move the world forward, and?The MTN Closed User Group CUG Service takes care of that, by creating a call community that enables your employees to make unlimited mobile calls, free of charge, or send unlimited free SMS to colleagues at a flat monthly rate. and so you do not have to worry about running out of airtime.

So have you got a staff size of at least 10? Get in touch and foster collaboration within your team members with CUG service.

MTN Closed User Group CUG

MTN Closed User Group CUG Service

Save money when you create a pre-defined user group of staff members to make and receive unlimited calls from
one another.

Overview:

Closed User Group is a unique value-added service that provides multi-user business environments with
convenience and cost savings. It allows users within a pre-defined group to make calls to one another at
preferential or zero rates, while standard prevailing rates will apply for calls outside the group.

Benefits:

  • Management of communication costs
  • Unlimited calls within the group, resulting in increased productivity

Features:

  • Group monthly subscription
  • Free calls within the group
This is a voice service that allows employees of corporate organizations make unlimited mobile calls, free of charge to co-employees at a flat monthly rate. All employees with MTN SIMs registered in a particular corporate organisation?s CUG will enjoy free voice calls to each other during pre-specified time periods.

FAQ’s And Details About?MTN Closed User Group CUG Service?

Who can be a member of MTN Corporate CUG?

Corporate customers decide and define the members of their user group within their company. This service enables users to save on calls made to other employees that are members of the same group.


What is the payment mode?

The access fee is payable monthly in advance.


What is the minimum number of lines that can be registered by a company on MTN Corporate CUG?

  • New Customers ? A minimum of 50 new lines are required for companies that did not previously use MTN postpaid lines
  • Existing Customers Existing customer much have at least 50 existing postpaid lines. They will also need to add a minimum of 20 new lines, bringing it to a total of 70 postpaid lines

How can a customer access this service?

Existing corporate customers simply contact their Account Partners to register

You can send in your comments ans equally share this article with friends and loved ones on social media platforms below.

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Comments (42) on “MTN Closed User Group (CUG) Subscription Services- All You Need To Know”

  1. shogo adeola says:
    May 10, 2019 at 9:59 am

    hello!

    Reply
  2. shogo adeola says:
    May 10, 2019 at 9:59 am

    hello!

    Reply
  3. Lukhanyo jamela says:
    October 14, 2019 at 1:48 pm

    I need phone for a contract

    Reply
  4. Bright O Ebes says:
    December 19, 2019 at 8:30 pm

    Good day, please can 2 persons subscribe to the CUG plan, eg spouse/ husband and wife.

    Reply
    1. Onwuchuruba magnus says:
      January 19, 2020 at 2:26 pm

      Please can two persons register for it

      Reply
      1. CampusTimesNG says:
        January 20, 2020 at 7:59 pm

        Hi Magnus,
        More than 2 persons or as much as possible can register for MTN CUG. However, you can use your monthly subscription to only call those who are among the CUG subscription.

        Reply
        1. Tomilola says:
          October 8, 2020 at 1:42 pm

          But it is stated here that the minimum numbers of lines have
          to be 50 for those who aren’t using the MTN network.

          However, can at least 10 persons be registered to the CUG plan?

          Reply
          1. CampusTimesNG says:
            October 8, 2020 at 2:33 pm

            Yes, Tomilola, You can register even 10 persons with CUG lines. Then 10 of you and any other persons using CUG lines of your kind of network will be able to call you and receive calls and text messages from you and vice versa.

          2. Are says:
            June 24, 2022 at 9:43 am

            Good morning house

            About some month ago I convert my zim to MTN SUG and also I also subscribe for that month which I was welcome. But because I did not see fellow users to use it with I don’t seriouse with the monthly subscription. The matter now is that how do I know if I am still eligible to maintain my membership

      2. Oluwasola says:
        February 1, 2020 at 10:33 pm

        Two numbers can register for CUG, you can contact me

        Reply
        1. CampusTimesNG says:
          February 3, 2020 at 7:24 am

          Job well-done Oluwasola! Magnus should understand that two or even more numbers can register for CUG. You can do that through an Authorized Telecommunication Office.

          Reply
          1. Iliyasu Lawan says:
            February 19, 2023 at 1:57 pm

            Cug

        2. Damilola says:
          March 27, 2020 at 5:25 pm

          Please your contact

          Reply
        3. Kufre Tommy says:
          April 11, 2020 at 12:41 pm

          Please I have 2 numbers not on post paid but I want to register them on CUG. Please tell me how to go about it. Thank you. Kurt 08138928828

          Reply
          1. CampusTimesNG says:
            April 13, 2020 at 7:15 pm

            Tommy, all you need to do is to call Customer Care. They will find a solution to it.

        4. Princewill says:
          April 16, 2020 at 7:08 am

          Tell me how two numbers can register for cug pls

          Reply
          1. CampusTimesNG says:
            April 16, 2020 at 12:39 pm

            The simple way to do this is to call MTN Customer Care (because of the COVID-19 sit at home), But yourself and the other person must have a registered CUG line.

        5. Rudolf says:
          August 3, 2020 at 10:08 am

          Am in need

          Reply
        6. Adoo says:
          February 18, 2023 at 10:32 pm

          I will like to activate my my MTN line for CUG

          Reply
  5. Adda'u Ibrahim says:
    January 14, 2020 at 3:19 pm

    I want to know how to migrate to mtn cug

    Reply
    1. CampusTimesNG says:
      January 15, 2020 at 4:37 am

      Hi Ibrahim, can you view via http://campustimesng.com/airtel-closed-user-group-cug-subscription-services-all-you-need-to-know/

      Reply
    2. CampusTimesNG says:
      January 15, 2020 at 5:20 am

      Hi Ibrahim,
      Please visit http://campustimesng.com/airtel-closed-user-group-cug-subscription-services-all-you-need-to-know/

      Reply
    3. CampusTimesNG says:
      January 15, 2020 at 5:23 am

      http://campustimesng.com/airtel-closed-user-group-cug-subscription-services-all-you-need-to-know/

      Reply
    4. CampusTimesNG says:
      January 15, 2020 at 5:30 am

      visit: http://campustimesng.com/check-current-tariff-plan-and-migrate-to-a-different-tariff-plan/

      Reply
  6. Aliyu Suliyat says:
    February 10, 2020 at 8:25 pm

    Gud pm, pls how can two people subscribe to the CUG, I mean what are the procedure to follow… And how much dose it cost? If I may ask..

    Reply
    1. CampusTimesNG says:
      February 11, 2020 at 4:24 am

      Hi Suliyat,
      If you have bought your CUG lines for two persons. Kindly go to the nearby MTN Office in your residence area with 1 or 2 copies of a recent passport belonging to you and the other person.

      Reply
      1. Akin says:
        May 13, 2020 at 10:00 pm

        What is the charges monthly and how can someone get it done. I would. Like if we can communicate

        Reply
        1. CampusTimesNG says:
          May 14, 2020 at 4:05 am

          Hi Akin,
          All CUG to CUG voice calls shall be free for 24 hours; Voice calls made from the CUG to standard MTN numbers ( which refers to MSISDN outside the CUG) shall be charged at N16. 00 per minute; Voice calls made from the CUG to other GSM mobile numbers in Nigeria shall be charged at N21.
          Monthly Access Fee (N)
          CUG Big hours -1,200
          CUG Lite -1,500
          CUG Plus -2,000
          To subscribe to the MTN Corporate CUG Service, simply contact your MTN Account Partner (if you have one already), or send an email to [email protected].

          Reply
    2. Ayorinde says:
      November 22, 2022 at 4:41 pm

      Kindly, call these numbers: 08031230823 or 08066752860 to register with Payless Communications

      Reply
  7. Hassan says:
    May 8, 2020 at 10:55 pm

    How to i reactivate after my subscription has expired

    Reply
    1. CampusTimesNG says:
      May 9, 2020 at 7:10 am

      Good to know that Hassan.
      Click here: http://campustimesng.com/speak-with-an-mtn-customer-rep-in-less-than-15-seconds/

      Reply
      1. Agono Idoko says:
        March 24, 2022 at 11:16 am

        Code to remove family number on registered CUG. and a code check CUGID. thanks

        Reply
  8. George emmanuel osene says:
    June 2, 2020 at 12:33 pm

    I want to register my number on Mtn cug

    Reply
    1. CampusTimesNG says:
      June 2, 2020 at 8:23 pm

      Hi George, I am sorry, you might need to call MTN Customer Care Center.

      Reply
    2. Adebukola says:
      June 14, 2020 at 6:28 pm

      How can I deactivate my number from the CUG, please help🤗🤗

      Reply
      1. CampusTimesNG says:
        June 15, 2020 at 5:42 am

        Simply call Customer Care Center at 121

        Reply
  9. Bosun F says:
    April 26, 2021 at 11:56 pm

    What is the code to dial to know the data balance on individual CUG?

    Reply
    1. CampusTimesNG says:
      April 27, 2021 at 7:54 am

      Use the same code generally used on MTN data subscribers.

      Reply
  10. Abubakar adamu Iliya says:
    October 28, 2021 at 11:21 am

    I have activated connectflexi. How can I add families and friends numbers. which code should I used in adding my community numbers please

    Reply
    1. CampusTimesNG says:
      October 28, 2021 at 12:06 pm

      Good luck Abubakar, ONLY an MTN Customer care Rep. can fix that for you. Call 121 with your line.

      Reply
  11. Rbs says:
    June 17, 2022 at 1:53 pm

    Please how do I subscribe

    Reply
  12. Ayo says:
    November 22, 2022 at 4:48 pm

    Kindly, call these numbers: 08031230823 or 08066752860 to register with Payless Communications

    Reply

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