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Polcom CUG

Free Calls With POLCOM CUG Line via Airtel

Posted on May 21, 2025 By CampusTimesNG 377 Comments on Free Calls With POLCOM CUG Line via Airtel

You can now change your Airtel line to POLCOM CUG line and make long free calls all year round. Recharge with Airtel card, call everyone for free. Let us download to you all you need to know about How To connect with POLCOM CUG.

Read the General Information carefully and Enjoy it while it lasts!

Polcom CUG

General Information About POLCOM Prepaid CUG

The new POLCOM CUG is a typical prepaid CUG plan specially designed for the Nigerian Police as a communication platform among Police officers. This new prepaid CUG is being introduced for easier customer service/management.

The POLCOM CUG is a Closed User Group (CUG) that allows all members of this CUG to call and text other Police officers in the Airtel POLCOM family for FREE. A monthly access fee of N700 will be charged from each member of this CUG to enjoy this service.

Also, members of this CUG will be able to make calls to other people outside the POLCOM family by simply recharging with any Airtel recharge type. Was informed that if the line is white-listed would be able to subscribe (for a monthly package) by dialing 222700# or Send SMS MONTHLY BUNDLE to 222.Was also given the other service codes, the call tariff, and the terms and conditions.

  • To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.
  • To check EXPIRATION/VALIDITY, dial *221*1#.
  • To check CUG MINUTES/SMS on existing Subscription, dial *221*2#.
  • CUG MINUTES is 2500 per Month.
  • CUG SMS is 100 for each Month.

Take NOTE!: Where a customer who has renewed the monthly CUG subscription calls a customer who has not renewed the monthly CUG subscription, the customer who has renewed the CUG service will be charged the on-net rate of 20k/sec for calling a customer with an inactive CUG.

Also is it noteworthy to know that POLCOM “Holding Class” Does NOT exclude a subscriber from enjoying other bonuses and also services available on prepaid which may include; promotion, Me2U (from MAIN ACCOUNT), BB services, WASP SERVICES (SMS and Voice-based), WASP SERVICES (USSD based), CRBT, Subscription for data bundles, Subscription for SMS bundles, Credit loan Service (CLS), IDD Bundle, End Of Call Notification (EOCN), Data bundle +Gifting, Mini call, Talk More, WhatsApp Bundle, Data ERC, Facebook Bundle and other services.

TARIFF TABLE FOR POLCOM PREPAID CUG

  1. PRODUCT HOLDING CLASS: POLCOM CUG CLASS
  2. PLATFORM: PREPAID PREPAID
  3. Monthly access fees: N700
  4. 1st Minute Charge (on-net and off-net) is 40k/sec
    On-net 20k/sec
    Off-net 20k/sec
    On-Net SMS 20
    CUG SMS 100
  5. Int’l rate-top 5 destinations charge: 20k/sec
  6. Other int’l destinations (Standard Rates Apply)
    On-net SMS N4
    Off-net SMS N4
  7. International SMS N15
  8. CUG minutes: 2500 Mins
  9. Customer Payment mode: AIRTEL AIRTIME (RECHARGE CARD OR E-PIN)
  10. Reconnection duration: INSTANT

POLCOM CUG USEFUL CODES

Below are careful description of USSD Code SMS Message Subscription Cost (N) Message:

  • To Subscribe for Polcom Monthly Package dial *222*700# OR Send Monthly bundle
    to 222. You will be charged N700 when it is successful. You will be sent a Msg: “You have successfully subscribed for Polcom monthly package”. Now enjoy free calls to your CUG community; valid for 30 days. You may also Dial *221*1# to check the validity.
  • To Check Expiration of Polcom package dial *221*1# OR Send Monthly bundle to 221. You will be sent a Msg: “N/A Dear customer, your subscription to the Polcom package expires on D/MM/YYYY at (given time: eg; 11.59pm).
  • To Check CUG minutes/SMS on existing subscription *221*2# Send Monthly bundle to 221. In reply, you will be sent “N/A Dear Subscriber, You have XXX free minutes and XXX free SMS available”.

RECOMMENDED: Airtel Closed User Group (CUG) Services – All You need To Know…

FAQs

How Does POLCOM Prepaid CUG Work?

MSISDNS/Numbers will need to be white-listed for this offer by Airtel, white-listed numbers will be given to Adonai Net to pass on to POLCOM customers. Only white-listed numbers will be allowed to access the POLCOM CUG plan. Once a customer is white-listed for the plan customer will be able to use any Airtel recharge card to pay for the monthly access fee.

Is POLCOM CUG Open To All Prepaid Customers?

No. This CUG is only open to Polcom customers who have been white-listed for this offer by Airtel.

How Does A Whitelisted Customer SUBSCRIBE For POLCOM Prepaid CUG?

A customer will recharge with any Airtel recharge card and dial 222700# or Send SMS Monthly bundle to 222.

How Much Is POLCOM CUG Monthly ACCESS FEE?

The monthly access fee for Polcom CUG is N700.

Is It Possible I Use AIRTEL Recharge Card On My POLCOM CUG Line?

Yes, you can use your Airtel Recharge Card. Simply recharge N700 or more with any Airtel recharge
card by dialing 126Recharge# then SEND.

Does Prepaid POLCOM CUG Access fee AUTO-RENEW MONTHLY?

Yes the access fee will be renewed automatically every month if the customer has N700 airtime balance on the line at the expiry of the monthly service.

What Happens If No Sufficient Airtime To AUTO-RENEW?

The customer’s line will be taken back to the holding service class and the customer will need to re-subscribe for the Polcom CUG by dialing 222700# or sending a Monthly bundle to 222. The customer must ensure he has at least N700 airtime on his line.

What Happens When POLCOM Customer Doesn’t RENEW MONTHLY ACCESS FEE?

  1. A customer who does not renew the Polcom CUG subscription will be placed in the Polcom holding class where the Polcom CUG service will no longer be available till the customer pays recharges and re-subscribes for the monthly service by dialing 222700# or sending Monthly bundle to 222.
  2. Where a customer who has renewed the monthly CUG subscription calls a customer who has not renewed the monthly CUG subscription, the customer who has renewed the CUG service will be charged the on-net rate of 20k/sec for calling a customer with an inactive CUG.

What Do I BENEFIT From Using POLCOM Prepaid CUG?

All customers in the Polcom Prepaid CUG will each receive 2500 minutes/100 CUG SMS monthly for free CUG calls and SMS amongst Polcom CUG members’. With on-net and off-net call rates of 20k/sec and 25k/sec respectively.

What Is The POLCOM HOLDING CLASS?

The holding class is where Polcom customers who do not renew the monthly CUG subscription will be placed. Customers in the holding class will not receive CUG benefits of 2500 minutes and 100 CUG SMS. Customers can only return to Polcom CUG after recharging and re-subscribing for service by dialing 222700# or sending a Monthly bundle to 222.

What Are The CALL TARIFFS On POLCOM HOLDING CLASS?

The Call tariff in the Holding Class is 40k/sec for 1st minute of the day (applies to on-net and off-net call), subsequent on-net and off-net is 20k/sec. Customers will also receive 20 free SMS (on-net only).

Can Unused CUG MINUTES Or SMS Be CARRIED OVER TO A New Month?

No. All unused minutes and SMS will be lost.

What Is POLCOM PREPAID CUG Validity Period?

A monthly subscription is valid for 30 calendar days i.e. validity means the date of subscription is day 1 (between 00:00 hrs. to 23:59hrs) to 23:59hrs of day 30.

General

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Comments (377) on “Free Calls With POLCOM CUG Line via Airtel”

  1. Fine country Sylvester says:
    July 28, 2020 at 4:37 pm

    CUG

    Reply
    1. Huzaifa babangida says:
      January 15, 2021 at 10:16 pm

      I have using polcom since 3 years a go today and the said that unsuccessful polcom package and I subscribe 2 weeks a go pls maintenan my line

      Reply
      1. CampusTimesNG says:
        January 16, 2021 at 5:11 am

        Hi Babangida, I guess you may have exhust your Subscription. Otherwise, you may have to call Airtel Customer care on 121

        Reply
        1. Abba Abdulhadi says:
          February 19, 2021 at 5:14 pm

          Please help me, I have been trying to subscribe my monthly subscription but it keeps showing me “application down”.

          Reply
          1. CampusTimesNG says:
            February 24, 2021 at 3:46 pm

            Abba, To resolve the issue, visit the nearest Airtel office.

          2. Aliyu says:
            February 27, 2021 at 3:55 pm

            We are begging airtel to to unsuspend the polcom .

          3. CampusTimesNG says:
            March 2, 2021 at 4:35 pm

            Hi Aliyu, we shall update you soon as Airtel unsuspend POLCOM

          4. Isaac midala says:
            September 3, 2021 at 5:55 am

            Please why is my polcom CUG line 09012650938 showing me invalid service code

          5. CampusTimesNG says:
            September 3, 2021 at 9:18 am

            Hi Isaac, please check POLCOM Useful Codes (On this article) for the correct one for you.

          6. Isah umar says:
            October 9, 2021 at 4:19 pm

            I have been trying to subscribe my cug,but net in progress ,try again…and have already recharge my line with 700..what should I do…

          7. CampusTimesNG says:
            October 11, 2021 at 12:34 pm

            Sorry for the inconvenience ISah, you need to call Airtel Customer care service via 121 to get it done.

          8. SALISU SALISU says:
            June 19, 2022 at 6:30 pm

            Pls why my plan change from CUG to other

          9. CampusTimesNG says:
            June 19, 2022 at 5:36 pm

            Sorry for the inconvenience thisnmay have caused you? Call your network customer care line to solve the problem.

        2. Shehu Bashiru says:
          February 20, 2021 at 7:39 am

          Plz. Am trying to subscribe my cug monthly by *222*700# but am seeing is invalid service code. What is the problem?

          Reply
          1. CampusTimesNG says:
            February 24, 2021 at 3:45 pm

            Shehu, To resolve the issue, visit the nearest Airtel office.

        3. Rahimatu Bobnoi says:
          February 20, 2021 at 8:25 pm

          I want to subscribe my airtel polcom line today but its showing me Invalid service code

          Reply
          1. CampusTimesNG says:
            February 24, 2021 at 3:33 pm

            Hi Rahimatu, you may have used a wrong code.

          2. Bamanga Ibraheem says:
            February 25, 2021 at 8:36 am

            Is polcom still working?

          3. CampusTimesNG says:
            March 2, 2021 at 4:55 pm

            Hi Ibraheem, Polcom may have been suspended. You might need to confirm that by calling Airtel Customer care with 121.

          4. SUKEUMSO SUSAN SAMBO says:
            March 29, 2021 at 8:15 pm

            Same here. I don’t even know the problem

          5. SUKEUMSO SUSAN SAMBO says:
            March 29, 2021 at 8:15 pm

            Same here. I don’t even know the problem

          6. Musa says:
            June 9, 2022 at 6:45 am

            Please can my existing Airtel line be white listed

          7. CampusTimesNG says:
            June 9, 2022 at 9:04 am

            Hi Musa, please visit an Airtel office near you to resolve that.

        4. Mustapha Abdullahi says:
          February 21, 2021 at 10:42 pm

          My Polcom subscription is showing me INVALID SERVICE CODE

          Reply
          1. CampusTimesNG says:
            February 24, 2021 at 3:38 pm

            Mustapha, To resolve the issue, visit the nearest Airtel office.

          2. Onyebuchi ohanaga says:
            June 29, 2022 at 10:25 pm

            Please is airtell cug polcom service available

          3. CampusTimesNG says:
            June 30, 2022 at 1:47 am

            Onyebuchi, you might need to call Airtel customer service via 121 to know that.

        5. Nura Abubakar says:
          February 22, 2021 at 7:53 am

          Why you stop palcom plan? That is not fair for costomers.

          Reply
          1. CampusTimesNG says:
            February 24, 2021 at 3:25 pm

            Hi Nura, you might need to visit the nearest Airtel Office to rectify your POLCOM plan

        6. Sunday simon says:
          February 26, 2021 at 5:50 pm

          I was unable to renew my Lin it showing application down

          Reply
          1. CampusTimesNG says:
            March 2, 2021 at 4:38 pm

            Sorry Simon for the inconvenience this has cost you. Call Airtel Customer care at 121.

        7. Umar fta says:
          February 27, 2021 at 5:15 pm

          Airtel line is a scrap and scam.. they suspended my CUG without me even using it for a week. pay back my money

          Reply
          1. CampusTimesNG says:
            March 2, 2021 at 4:37 pm

            Sorry Umar, for the inconvenience this suspension as cost you. Call Airtel Customer Care via 121

          2. Aliyu Saleh Hassan says:
            May 12, 2021 at 6:01 am

            Thanks

        8. S Lawan says:
          April 9, 2021 at 3:35 am

          Airtel customers care they don’t solve problems related to cug line, they should say(we are working on this issues) .
          I too faced similar problem like this, now almost 2 month my cug is not connected.

          Reply
        9. amos samaila says:
          July 2, 2021 at 9:36 pm

          How can I change from polcom line to Airtel

          Reply
          1. CampusTimesNG says:
            July 3, 2021 at 6:53 am

            Hi Samaila, what about calling Airtel Customer care line on 121?

        10. lailah ahmad says:
          September 5, 2021 at 10:41 pm

          even me too my subscription is over how will i do because i forget the subscription code please i need the code now if possible

          Reply
          1. CampusTimesNG says:
            September 6, 2021 at 9:26 am

            Hi Lailah, To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

          2. Mustapha Muhammed Gangsireni says:
            September 27, 2021 at 9:01 pm

            It was yesterday that I have subscribed my cug plan but now didn’t work well I used*398# for the sub

          3. CampusTimesNG says:
            October 8, 2021 at 11:37 am

            Hi Mustapha, To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

          4. Abubakar yakubu says:
            August 6, 2023 at 11:42 pm

            How can I whitelisted my sim Tobe cug?

          5. CampusTimesNG says:
            August 7, 2023 at 1:25 pm

            Have you considered a visit to the airtel office?

        11. Awaisu ibrhim says:
          January 25, 2022 at 2:38 pm

          Please I need number of subscribe my CUG line

          Reply
          1. CampusTimesNG says:
            January 25, 2022 at 7:36 pm

            Hi Awaisu, to get to subscribe click HERE: http://campustimesng.com/airtel-closed-user-group-cug-subscription-services-all-you-need-to-know/

    2. Oladunni Olajide says:
      January 18, 2021 at 10:18 am

      I recharged twice and cug line is saying that I don’t have sufficient balance

      Reply
      1. CampusTimesNG says:
        January 19, 2021 at 4:42 am

        Hi Olajide, sorry for the mix-up there. Please it will be solved when you call Airtel Customer care with 121

        Reply
        1. Hamma Alhaji Buba says:
          January 24, 2021 at 3:35 pm

          Please include me in airtel Polcom CUG because i’m unable to subscribe.

          Reply
          1. CampusTimesNG says:
            January 26, 2021 at 12:06 pm

            Hi Hamma, To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

          2. lauwali says:
            February 6, 2021 at 7:33 pm

            i recharge my polcom yestaday but they still said my account is too low,whta are the solution?

          3. CampusTimesNG says:
            February 8, 2021 at 8:51 pm

            If you are sure there are no Network challenges around you, call Airtel Customer Care Office with 121 or at best, visit an Airtel Office nearest to you.

          4. REVEREND ADEWALE says:
            February 19, 2021 at 2:37 pm

            Hi, HV bin using polcom fr almost 6yr now,but d problem am hvin now is DAT I & my wife subscribe 2days ago & ystday we CNT access eachoda,telling me insufficient fund

          5. CampusTimesNG says:
            February 24, 2021 at 3:53 pm

            To resolve the issue, visit the nearest Airtel office.

          6. Nasiru isah says:
            February 20, 2021 at 3:44 pm

            Pls,I want to subscribe my polcom line via code but keep telling me that application decline

          7. CampusTimesNG says:
            February 24, 2021 at 3:44 pm

            Isah, To resolve the issue, visit the nearest Airtel office.

          8. lailah ahmad says:
            September 5, 2021 at 10:44 pm

            even me too my subscription is over how will i do because i forget the subscription code please i need the code now if possible

          9. CampusTimesNG says:
            September 6, 2021 at 9:26 am

            To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

        2. Nafiu umar says:
          February 20, 2021 at 6:58 am

          I did subcription just a week ago but now I’m unable to make a call, why? The numbers are 07080805620 & 09013197575

          Reply
          1. CampusTimesNG says:
            February 24, 2021 at 3:51 pm

            Hi Nafiu, To resolve the issue, visit the nearest Airtel office.

        3. Zee bee says:
          February 20, 2021 at 9:01 pm

          Why is that all polcom service stop working?

          Reply
          1. CampusTimesNG says:
            February 24, 2021 at 3:35 pm

            Hi Zee bee, you might have to visit the nearest Airtel office to verify.

        4. Benjamin says:
          February 21, 2021 at 6:17 am

          Please I am using Airtel PolCom and it has been suspended for now, please can I go any Airtel office or to an agent to switch me to another CUG tariff plan?

          Reply
          1. CampusTimesNG says:
            February 24, 2021 at 3:36 pm

            Yes, you can, Benjamin.

        5. Grace Ameh says:
          February 21, 2021 at 4:15 pm

          The customer care line is not working, my polcom just stopped and I just subscribed, i don’t understand what’s happening…. Has this service ended

          Reply
          1. CampusTimesNG says:
            February 24, 2021 at 3:38 pm

            Hi Grace, To resolve the issue, visit the nearest Airtel office.

      2. Emeka Uluocha Collins says:
        February 19, 2021 at 9:06 pm

        Please what is going on? How can u people suspend cug without prior information. This is pure wickedness!!! I regrete using Airtel 😠

        Reply
        1. CampusTimesNG says:
          February 24, 2021 at 3:48 pm

          Hi Emeka, sorry for the inconvenience it caused you. To resolve the issue, visit the nearest Airtel office.

          Reply
    3. Mubarak says:
      January 19, 2021 at 11:38 am

      I have polcom you advertising me 11 k per 60 second you remove me cug what is the solution now

      Reply
      1. CampusTimesNG says:
        January 23, 2021 at 8:31 pm

        Hi Mubarak, you can call Airtel Customer Care with 121.

        Reply
        1. Victoria says:
          January 26, 2021 at 12:33 pm

          It’s well ohhh… Trying to call customer care but was told that 121 is an invalid number.. But if I use 111,it will go but will hang up at a point… Trying to subscribe to the cug plan but it’s not working… I need help pls

          Reply
          1. CampusTimesNG says:
            January 27, 2021 at 2:23 pm

            Hi Victoria, sorry for the challenges you have faced. Maybe you should just visit the nearest Airtel Office around you. You will be able to get all your problems solved.

          2. Amina Yusuf says:
            February 17, 2021 at 8:19 am

            I subscribe my polcom CUG Twice on 15th and 16th but it’s still saying my balance is too low . I even tried calling 121 but keep saying its invalid number. What is going on

          3. CampusTimesNG says:
            February 24, 2021 at 3:55 pm

            To resolve the issue, visit the nearest Airtel office.

        2. Muhammad says:
          February 23, 2021 at 12:15 pm

          Please when are you going to solve this issue! My CUG polcom is not working and i really worried, I’m not able to subscribe again?

          Reply
    4. Abdullahi Sani says:
      February 20, 2021 at 5:40 pm

      I recharged my two sims and will tell me I don’t have money for my sim.

      Reply
      1. CampusTimesNG says:
        February 24, 2021 at 3:43 pm

        Sani, To resolve the issue, visit the nearest Airtel office.

        Reply
        1. Faisal says:
          April 8, 2021 at 10:36 pm

          I have never seen full betrayed network in my entered life like airtel!a good scams company. Just suspended our plan without any prior importation and it’s less than a week after subscription, I regret using airtel

          Reply
    5. Muhammad says:
      April 27, 2021 at 4:17 pm

      I subscribed but i dont know the code number that join my line with another help me please

      Reply
      1. CampusTimesNG says:
        April 27, 2021 at 4:26 pm

        Please call or visit the Airtel office nearest to you for help.

        Reply
    6. Murtala Sani Dan Alhaji says:
      May 6, 2021 at 12:06 am

      I have been Trying to renew my monthly plan and get replyed me this I’m not allowed to subscribe for this plan

      Reply
      1. CampusTimesNG says:
        May 6, 2021 at 12:13 pm

        Sorry Sani, call Airtel Customer care line.

        Reply
    7. Ezekiel Ibrahim says:
      August 3, 2021 at 11:10 am

      Can I know why my Polcom is inactive now?

      Reply
      1. CampusTimesNG says:
        August 3, 2021 at 5:08 pm

        Sorry Ezekiel, you might need to call Airtel Customer care line with 121

        Reply
    8. Amos says:
      February 18, 2022 at 11:11 am

      How can i subscribe CUG plan

      Reply
      1. CampusTimesNG says:
        February 18, 2022 at 11:09 am

        How to Subscribe for POLCOM CUG: see through the Post or Click below:
        http://campustimesng.com/free-calls-with-polcom-cug-line/

        Reply
  2. Auwal Muhammad abdullahi says:
    July 29, 2020 at 11:19 am

    HW to migrate to CUG palcom

    Reply
    1. CampusTimesNG says:
      July 29, 2020 at 11:48 am

      How can I migrate to Polcom plan?
      You should dial *182# to migrate to the plan. That line gets 10 free SMS weekly with weekly usage of N1000. Networks at 20k/s from the 1st second. Was informed to dial *183# to migrate to the plan

      Reply
      1. Fatima Aminu says:
        August 17, 2020 at 10:52 pm

        I recharge 700 twice and my Cug line but when I called its saying I don’t have airtime to make this call

        Reply
        1. CampusTimesNG says:
          August 18, 2020 at 7:17 pm

          Hi Fatima, sorry for the issue you have on your line. Please ensure you call Airtel Customer Centre.

          Reply
          1. Hauwa says:
            December 19, 2020 at 9:25 pm

            Have same problem customer care are not responding

          2. CampusTimesNG says:
            December 23, 2020 at 4:14 am

            Oh Sorry Hauwa, you might need to try again later.

          3. [email protected] says:
            January 12, 2021 at 5:27 pm

            I try calling customer care for the same issue and yet no result. Kindly assist withe the solution..

          4. CampusTimesNG says:
            January 12, 2021 at 8:18 pm

            How may I help you Youngkwari?

          5. Azeh chinedu says:
            February 16, 2021 at 10:11 am

            I and my husband recharge our cug line this morning we were able to talk but like four hours now if I call his line is saying I don’t have airtime, same with my husband too and this started last month what can we do? Thanks

          6. CampusTimesNG says:
            February 19, 2021 at 10:28 am

            Hi Mrs. Azeh Chinedu,
            I am so sorry about what kind of difficulty this may have caused you in communicating with your husband. Let me suggest you either visit the nearest Airtel Customer Office near you for a rectification of the problem. Or, you call Airtel Customer care line via 121.

          7. Tunde Ojo says:
            February 20, 2021 at 8:14 pm

            Good evening,
            I always subscribe with *222*700* after recharging I haven’t been able to subscribe since 2p.m. it keeps telling me invalid application code. What is the solution please. 121 is not picking my call.

          8. CampusTimesNG says:
            February 24, 2021 at 3:34 pm

            Hi Tunde, visit the nearest Airtel office to resolve the issue.

        2. Naseer says:
          November 9, 2020 at 1:07 am

          Where u day now

          Reply
        3. Aliyu jubril says:
          December 4, 2020 at 12:42 am

          I bought two cug sim card for i and my wife so she mistakely migrate to another plan how will I migrate back to the cug plan pls, I recharge my sim trying to call her and The y tell me Insufficient fund help me pls

          Reply
          1. CampusTimesNG says:
            December 23, 2020 at 5:57 am

            Sorry Aliyu for the problem. You may have to call Airtel Customer Care to correct the error.

          2. Preffered says:
            July 11, 2022 at 4:28 pm

            Dial *121*3*5# if it shows polcom cug. Then wait and try again later. But if it shows another tarrif plan, then you have been removed from the Cug. For re whitelisting back to polcom or other CUG Enquiries. Call or chat me on 08128055555

        4. Mubarak says:
          January 19, 2021 at 11:48 am

          You sent me *152# after dialled you sent me again congratulations you migrated to freedom plan.

          Reply
          1. CampusTimesNG says:
            January 20, 2021 at 5:01 am

            Hi Mubarak, please call Airtel Customer Care on 121 to resolve your problems.

          2. Nazeer says:
            February 3, 2021 at 6:01 pm

            You sent me *152# and mistakenly I dialed the code and you sent me again “congratulations you migrated to freedom plan.”
            Does it mean I forfeit the CUG POLCOM PLAN? Or I should be able to migrate back ? I feel sorry for myself pleas help

          3. CampusTimesNG says:
            February 4, 2021 at 6:00 am

            Hi Nazeer, sorry for the mistake you made. To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

      2. Usman anka says:
        September 21, 2020 at 12:33 pm

        If i call one of my CUG it won’t connect unless i use my account balance, but when i call other people it will connect

        Reply
        1. CampusTimesNG says:
          September 21, 2020 at 7:47 pm

          Hi Usman, Sorry for the difficulty. Ensure you call the Customer Care Center to correct the error.

          Reply
          1. Hafsat says:
            October 23, 2020 at 2:05 pm

            I try it but is saying invalid code

          2. Mohammed Ibrahim Maje says:
            November 13, 2020 at 8:43 pm

            I want to Subscribe my Polcom plan of 800naira but I see this message: Unsuccessful. Agricom package is not allowed on your plan. Call 121 or visit http://www.ng.airtel.com for more info, please I need way out

          3. CampusTimesNG says:
            December 23, 2020 at 9:04 am

            Have you called Airtel Customer Care, or visited the nearest Airtel office?

          4. Shuaibu says:
            July 3, 2023 at 9:53 pm

            How do I subscribe for 500 Airtel CUG Pls

          5. CampusTimesNG says:
            July 4, 2023 at 5:48 am

            Visit an Airtel office near you with a IM card to register before subscription.

        2. Saminu Zakari Yunusa says:
          February 20, 2021 at 6:04 am

          Hi since yesterday I’m trying to subscribe it’s telling me the application is down wat happened

          Reply
          1. CampusTimesNG says:
            February 24, 2021 at 3:50 pm

            To resolve the issue, visit the nearest Airtel office.

          2. Afeez Raji says:
            January 30, 2022 at 7:12 am

            I noticed for some months my CUG has not working. I got a refund of my unused balance and since then I have been unable to subscribe. I want to ask if Polcom CUG is still available or been dilisted. Thank you

          3. CampusTimesNG says:
            January 31, 2022 at 8:33 am

            Polcom was suspended some months ago. You may call Airtel ustomer care via 121 to confirm.
            Meanwhile, you can migrate to RCCG free calls.
            Click HERE:

            http://campustimesng.com/airtel-polcom-how-to-migrate-airtel-rccg-free-calls/

      3. Gideon says:
        November 20, 2020 at 12:38 pm

        Mm please mama, how can I recover my cug plan? Mistakingly I change the tariff plan for my polcom please help

        Reply
        1. CampusTimesNG says:
          December 23, 2020 at 8:44 am

          Hi Gideon, you might need to call Airtel Customer Care or visit the nearest Airtel office.

          Reply
      4. Muhammad suleiman bashir says:
        February 7, 2021 at 11:29 pm

        Can i call ccp to cug free

        Reply
        1. CampusTimesNG says:
          February 8, 2021 at 8:46 pm

          Suleiman, I do not understand your question.

          Reply
    2. Ibitoye says:
      August 21, 2020 at 9:45 am

      Since the airtel Polcom CUG is meant for police officers, can someone who is not a police officer use the polcom CUG?

      Can I ask a relative who is a police officer to help me get it?

      Reply
      1. CampusTimesNG says:
        August 21, 2020 at 9:48 am

        Yes, Ibitoye. You can use it regardless.

        Reply
    3. Idris says:
      October 13, 2020 at 7:43 am

      Uawal please send me code cug

      Reply
  3. Emmanuel says:
    August 13, 2020 at 6:53 am

    How can I apply my line to be white-listed for me to subscribe to the airtel Polcom

    Reply
    1. CampusTimesNG says:
      August 13, 2020 at 3:48 pm

      Hi Emmanuel, about applying OR to Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

      Reply
      1. Mubarak saidu jimeta says:
        October 9, 2021 at 4:53 am

        Hi I’m subscription my polcom but I did not call any customers that have using CUG plant?
        What is the problem.

        Reply
        1. CampusTimesNG says:
          October 11, 2021 at 12:29 pm

          Hi Saidu, sorry for the inconvenience. what about calling Airtel Customer care on 121?

          Reply
    2. Usman Dahiru says:
      November 26, 2020 at 12:01 am

      How can I subscribe CUG for 3 months at once

      Reply
      1. CampusTimesNG says:
        December 23, 2020 at 8:28 am

        No, subscription is Monthly based.

        Reply
  4. Muhammad Yahaya says:
    September 2, 2020 at 10:40 pm

    How can i migrate to Polcom CIG enabled plan?

    Reply
    1. CampusTimesNG says:
      September 3, 2020 at 4:18 am

      Hi Yahaya, To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month. If there is no response call Airtel Customer Care Centre.

      Reply
      1. Umar shamsudeen says:
        September 19, 2020 at 11:32 am

        Hw can I upgrade my cug 500 to 700 pls

        Reply
        1. Habib says:
          October 11, 2020 at 4:14 pm

          Hello

          Reply
          1. Adamu says:
            December 8, 2020 at 1:18 pm

            Hi my oga I want polcom CuG code please

          2. CampusTimesNG says:
            December 23, 2020 at 5:27 am

            To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

          3. Sadi jibril says:
            January 11, 2021 at 6:11 am

            How can I migrate to Cug now

          4. CampusTimesNG says:
            January 12, 2021 at 7:51 am

            Hi Jibril, To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

        2. Adamu says:
          December 8, 2020 at 1:20 pm

          Umar I need your number I want a CUG more than 1000

          Reply
          1. CampusTimesNG says:
            December 23, 2020 at 5:15 am

            You might need to call Airtel Customer Care at 121

        3. Shuaibu umar baba says:
          December 26, 2020 at 10:46 am

          Please i try to Re subscribed for polcom and i was told POLCOm package not allowed

          Reply
          1. CampusTimesNG says:
            January 2, 2021 at 12:12 pm

            Just after you load enough Airtime for subscription, call Airtel Customer Centre via 121

      2. Augustine says:
        October 6, 2020 at 1:09 am

        How can i exit the POLCOM CUG?

        Reply
        1. CampusTimesNG says:
          October 6, 2020 at 9:32 am

          I Augustine, to EXIT POLCOM CUG, you can simply dial 121 to speak with Airtel Customer Care.

          Reply
          1. Naseer says:
            November 9, 2020 at 1:08 am

            Hello dear I want your number

  5. Kamal Ismail Muhammad says:
    September 5, 2020 at 2:14 pm

    How to connect the number on polcom Griff plan I mean the code

    Reply
    1. CampusTimesNG says:
      September 5, 2020 at 3:27 pm

      Hi Ismail, To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

      Reply
  6. Samnat says:
    September 7, 2020 at 8:36 am

    Morning, please can i also buy monthly data with my Airtel CUG line?

    Reply
    1. CampusTimesNG says:
      September 8, 2020 at 1:34 am

      As long as you are on your Airtel service line, you can buy data with your Airtel CUG line.

      Reply
    2. Lukman Ahmad Yakubu says:
      October 13, 2021 at 8:05 pm

      I can’t subscribe my CUG SIM card about 2 to 3 weeks I don’t know why

      Reply
      1. CampusTimesNG says:
        October 19, 2021 at 3:36 pm

        Sorry Lukman for the inconveniences this may have caused you. What about calling Airtel Customer Care with 121?

        Reply
  7. Paul says:
    September 8, 2020 at 11:04 am

    You can do it by sending your number to polcom office yourself or through any of our distributor. For more information about polcom cug migration or activation call me on 08127590007

    Reply
  8. Ishaq Ishrabint says:
    September 9, 2020 at 6:16 pm

    How can I check where my line is white listed?

    Reply
    1. CampusTimesNG says:
      September 10, 2020 at 10:11 am

      Hi Ishrabint, If your line is whitelisted you can only choose to SUBSCRIBE for POLCOM prepaid CUG. To do that, a customer will recharge with any Airtel recharge card and dial 222700# or Send SMS Monthly bundle to 222.

      Reply
  9. Mustapha says:
    September 10, 2020 at 7:31 pm

    What is the megration code of Airtel cug pls

    Reply
    1. CampusTimesNG says:
      September 11, 2020 at 4:16 am

      Hi Mustapha, You can contact the Airtel account manager of your organization, or visit the nearest Airtel Shop.

      Reply
    2. Idris says:
      October 12, 2020 at 11:30 pm

      Yes

      Reply
  10. Shettima says:
    September 18, 2020 at 9:44 am

    Hi greetings of the day.
    i think u didn’t get some point of the question here, Question.. If subscriber is using normal airtel sim and wanted to migrate to POLCOM plan or CUG plan how and which code is to use.

    Reply
    1. CampusTimesNG says:
      September 19, 2020 at 8:48 pm

      Hi Shettima, To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

      Reply
  11. Ibrahim Muhammad Ashaka says:
    September 19, 2020 at 6:13 am

    How can I make a 1 year Cug polcom Megreation

    Reply
    1. CampusTimesNG says:
      September 19, 2020 at 8:43 pm

      Hi Ibrahim, CUG service is only monthly.

      Reply
  12. Tanko Iliya says:
    September 24, 2020 at 6:55 pm

    Hi
    My name is Tanko Iliya I’ve been using polcom over a year now and I subscribed on Tuesday it shows successful and was debited the 700 monthly deduction but still up to now I can not call no received call for free. Please I need help. This is my number 0901 323 6596

    Reply
    1. CampusTimesNG says:
      September 24, 2020 at 7:00 pm

      Hi Tanko, sorry for the ugly experience. You may need to call Airtel Customer Care via 121.

      Reply
  13. ABUBAKAR AMINU says:
    September 25, 2020 at 11:46 am

    please i need C U G MIGRATION CODE

    Reply
    1. CampusTimesNG says:
      September 25, 2020 at 5:51 pm

      Hi Abubakar, To Subscribe for Polcom Monthly Package dial *222*700# OR Send Monthly bundle
      to 222. You will be charged N700 when it is successful. You will be sent a Msg: “You have successfully subscribed for Polcom monthly package”. Now enjoy free calls to your CUG community; valid for 30 days. You may also Dial *221*1# to check the validity.

      Reply
  14. Yahaya Muhammad says:
    September 27, 2020 at 12:13 pm

    How to migrate rccg

    Reply
    1. CampusTimesNG says:
      September 27, 2020 at 1:28 pm

      Hi Yahaya, To Subscribe for Polcom Monthly Package dial *222*700# OR Send Monthly bundle
      to 222. You will be charged N700 when it is successful. You will be sent a Msg: “You have successfully subscribed for Polcom monthly package”. Now enjoy free calls to your CUG community; valid for 30 days. You may also Dial *221*1# to check the validity.

      Reply
      1. Vincent Stanley says:
        November 9, 2020 at 6:46 am

        How can I subscribe, when am not even whitelited?

        Reply
        1. CampusTimesNG says:
          December 23, 2020 at 9:21 am

          To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

          Reply
  15. Hassan umar says:
    September 28, 2020 at 1:53 am

    Hi my name is hassan umar pls how to Magritte to airtel tockmore benefit plant thanks

    Reply
    1. CampusTimesNG says:
      September 29, 2020 at 2:52 pm

      Hi Hassan, Dial Airtel Customer Service at 121 or Dial Self Care at *121#

      Reply
  16. Umar Abdullahi says:
    September 28, 2020 at 7:39 pm

    I want to renew Agricom plan of 800 but I this message: Unsuccessful. Agricom package is not allowed on your plan. Call 121 or visit http://www.ng.airtel.com for more info, please I need way out

    Reply
    1. CampusTimesNG says:
      September 29, 2020 at 2:46 pm

      Visit the nearest Airtel Customer Care Center or call.

      Reply
  17. Umar Abdullahi says:
    September 28, 2020 at 7:44 pm

    I want to renew my Agricom plan of 800naira but I see this message: Unsuccessful. Agricom package is not allowed on your plan. Call 121 or visit http://www.ng.airtel.com for more info, please I need way out

    Reply
    1. CampusTimesNG says:
      September 29, 2020 at 2:44 pm

      Hi Umar Abdullahi, please call Airtel Customer Care Center or visit the Center closest to you.

      Reply
  18. Adamu yusuf says:
    October 2, 2020 at 6:19 pm

    Hello am a police officer I need to migrate to polcom I use the code *222*700# but it telling me that unsuccessful

    Reply
    1. CampusTimesNG says:
      October 2, 2020 at 8:51 pm

      Hi Adamu Yusuf, you are welcome. Do your best to dial 121 to reach Customer Care service to be directed.

      Reply
      1. Abdulmumini Njidda says:
        December 26, 2021 at 10:43 pm

        How will I migrate to polcom CUG before i am in the system

        Reply
        1. CampusTimesNG says:
          December 27, 2021 at 4:43 am

          To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

          To check EXPIRATION/VALIDITY, dial *221*1#.

          To check CUG MINUTES/SMS on existing Subscription, dial *221*2#.

          CUG MINUTES is 2500 per Month.

          CUG SMS is 100 for each Month.

          Reply
          1. Nii says:
            February 23, 2022 at 1:42 am

            Pls I need Airtel CUG like 50 sims

          2. CampusTimesNG says:
            February 23, 2022 at 4:01 am

            Visit Airtel office in your state to buy them.

        2. CampusTimesNG says:
          December 27, 2021 at 4:44 am

          Hi Abdulmumini,

          To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

          To check EXPIRATION/VALIDITY, dial *221*1#.

          To check CUG MINUTES/SMS on existing Subscription, dial *221*2#.

          CUG MINUTES is 2500 per Month.

          CUG SMS is 100 for each Month.

          Reply
        3. CampusTimesNG says:
          December 28, 2021 at 6:33 am

          To migrate to Polcom CUG, did you click the link I sent you?

          Reply
  19. Adamu Abubakar says:
    October 4, 2020 at 6:33 pm

    Please help me new cug code

    Reply
    1. CampusTimesNG says:
      October 6, 2020 at 10:09 am

      Hi Adamu Abubakar, It will be good you find more in the link below:
      http://campustimesng.com/airtel-closed-user-group-cug-subscription-services-all-you-need-to-know/

      Reply
      1. Stephen Owoicho says:
        February 4, 2021 at 11:29 am

        Hello.
        I have been using the polcom line for a year.
        I recharge last week,but now is not connecting again…i called the customer care service,he notify me that it will be fixed within an hour but it already four days.
        What wrong please???

        Reply
  20. Haruna Mohammed Kolo says:
    October 5, 2020 at 6:33 pm

    I subscribe for monthly polcom subscription on Saturday evening for myself and my wife and both line are not working here are the number 08121287664 08029489745 and I try calling customer service but I could not find any option for polcom

    Reply
    1. CampusTimesNG says:
      October 6, 2020 at 10:03 am

      Hi Haruna, we are really sorry for the mishap on your Airtel line. Kindly dial 121 to reach Airtel Customer Care OR Visit an Airtel Customer Care Center nearest to you. Thank You.

      Reply
  21. Haruna Mohammed Kolo says:
    October 5, 2020 at 6:36 pm

    Good evening. I subscribe for monthly polcom subscription on Saturday evening for myself and my wife and both line are not working here are the numbers below 08029489745 08121287664 and I try calling customer service but I could not find any option for polcom subscription thank you.

    Reply
    1. CampusTimesNG says:
      October 6, 2020 at 10:04 am

      Dear Haruna M. Kolo, we are really sorry for the mishap on your Airtel line. Kindly dial 121 to reach Airtel Customer Care OR Visit an Airtel Customer Care Center nearest to you. Thank You.

      Reply
    2. Sunday Dan wasa says:
      December 14, 2020 at 8:24 am

      Can a polcom call d one who is not on polcom for free

      Reply
      1. CampusTimesNG says:
        December 23, 2020 at 4:40 am

        Sunday, I am sorry, that wouldn’t work. Members of the POLCOM Call User Group can only call each other.

        Reply
  22. Ruth T. says:
    October 6, 2020 at 11:55 am

    how do I register my normal airtel sim for polcom plan?

    Reply
    1. CampusTimesNG says:
      October 6, 2020 at 8:47 pm

      Hi Ruth, If you want to Subscribe to POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.
      If you have not registered your sim, visit the nearest Airtel Customer Center.

      Reply
  23. Yahaya says:
    October 10, 2020 at 10:32 am

    Pls how can I migrate my 500 CUG plan to 700 CUG plan. Thank you

    Reply
    1. CampusTimesNG says:
      October 16, 2020 at 2:56 pm

      Do you use Glo line or Airtel line?

      Reply
  24. Habib says:
    October 11, 2020 at 4:21 pm

    Hello how get migration airtel rccg pls

    Reply
  25. Habib says:
    October 11, 2020 at 4:23 pm

    Hello how get migration airtel rccg code

    Reply
    1. CampusTimesNG says:
      October 16, 2020 at 2:38 pm

      For Airtel CUG Code, click the link; http://campustimesng.com/airtel-data-plan-bundles-subscription-codes-and-prices/
      For Airtel CUG information, click the link: http://campustimesng.com/airtel-closed-user-group-cug-subscription-services-all-you-need-to-know/

      Reply
      1. ABDULHAMID MUHAMMAD IBRAHIM says:
        February 21, 2021 at 10:33 am

        Hello, I’m Unable To Subscribe For My CUG Polcom Sim Card, They Shows Me “Application Down” Please What Will Be The Solution To This Issue…?

        Reply
        1. CampusTimesNG says:
          February 24, 2021 at 3:37 pm

          To resolve the issue, visit the nearest Airtel office.

          Reply
  26. Yahaya victor ugbedeojo says:
    October 18, 2020 at 2:00 pm

    Ok as an agent on the network is it possible we know the network code

    Reply
  27. Hafsat says:
    October 23, 2020 at 2:06 pm

    I try it but is saying invalid code

    Reply
  28. Victor Enoch says:
    November 3, 2020 at 7:37 am

    I Victor saying this, I subscribed for Airtel c.u.g but every time I’m calling the Sim doesn’t connect always switch off while the line is on

    Reply
    1. CampusTimesNG says:
      December 23, 2020 at 10:08 am

      The problem is your Local Area Network.

      Reply
  29. Olabisi says:
    November 11, 2020 at 6:27 pm

    Please can any regular Airtel sim register for the polcom? If yes how, if no, what are the procedures or what needed to be done to get it?

    Reply
    1. CampusTimesNG says:
      December 23, 2020 at 9:18 am

      Your Airtel sim can be used for POLCOM subscription. To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

      Reply
      1. Muhammad says:
        February 23, 2023 at 10:04 pm

        What are the different between recharging palcom with this codes *726# and *222700# what is the difference?

        Reply
        1. CampusTimesNG says:
          February 24, 2023 at 6:07 am

          You would rather do better with using the given codes on the post.

          Reply
  30. Adam aliu says:
    November 12, 2020 at 8:57 am

    How am I going to renewal my RCCG CUG plan please

    Reply
  31. Mohammed Ibrahim Maje says:
    November 13, 2020 at 8:47 pm

    I want to Subscribe my Polcom plan of 800naira but I see this message: Unsuccessful. Polcom package is not allowed on your plan. Call 121 or visit http://www.ng.airtel.com for more info, please I need way out

    Reply
    1. CampusTimesNG says:
      December 23, 2020 at 9:02 am

      Hi Ibrahim, you may have to call Airtel Customer Care to correct that.

      Reply
  32. Saidu says:
    November 14, 2020 at 8:01 pm

    Yes hafasat like me I try my best invalid code

    Reply
  33. John Musa says:
    November 22, 2020 at 6:50 pm

    I can not subscribe to Polcon again this is what is showing me, Polcom package is not allow in ur line

    Reply
    1. CampusTimesNG says:
      December 23, 2020 at 8:26 am

      John, you may have been blocked for some reason. Call Airtel Customer Care.

      Reply
  34. Abbakar Mohammad says:
    December 8, 2020 at 3:05 pm

    How can I migrate to polcom

    Reply
    1. CampusTimesNG says:
      December 23, 2020 at 5:19 am

      Hi Abubakar, To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

      Reply
  35. Idris ovaku says:
    December 17, 2020 at 10:22 am

    Does this work on every airtel sim or only on polcom sim? Can I migrate from my other airtel sim to airtel polcom sim, if yes, how?

    Reply
    1. CampusTimesNG says:
      December 23, 2020 at 4:37 am

      Yes, Idris. To Subscribe see what to do below:
      To Subscribe for Polcom Monthly Package dial *222*700# OR Send Monthly bundle
      to 222. You will be charged N700 when it is successful. You will be sent a Msg: “You have successfully subscribed for Polcom monthly package”. Now enjoy free calls to your CUG community; valid for 30 days. You may also Dial *221*1# to check the validity.

      Reply
      1. ameer says:
        February 24, 2021 at 3:24 pm

        I dial th number but saying invalid service cod and application is down

        Reply
        1. CampusTimesNG says:
          March 2, 2021 at 5:12 pm

          Hi Ameer, you might have to call Airtel Customer care via 121

          Reply
          1. Aliyu Yahaya Imam Kaura says:
            November 28, 2023 at 6:33 am

            Please how can I regroup my Airtel CUG?

          2. CampusTimesNG says:
            November 28, 2023 at 7:14 am

            If you want to do a regroup, visit the nearest Airtel office to do so.

  36. Idris says:
    January 1, 2021 at 8:25 pm

    I also made subscription four days back and it has stoped working, how do get to talk with customer care?

    Reply
    1. CampusTimesNG says:
      January 2, 2021 at 12:14 pm

      Hi Idris, sorry for the issue. Ensure you call Airtel Customer Centre via 121.

      Reply
  37. Abdul hamid says:
    January 12, 2021 at 8:59 pm

    How can i tall to an agent of airtel, i call 111 and 121 there is no option to call agent airtel why

    Reply
    1. CampusTimesNG says:
      January 12, 2021 at 9:24 pm

      Sorry for the inconvenience Abdul hamid, you may have to keep dialing 121 to talk with a Customer Care agent on Airtel.

      Reply
  38. Abubakar says:
    January 18, 2021 at 10:34 pm

    You just take me out of my CIG tarrif and I try to subscribe but you are telling me only polcom customer can use the service what should I do now?and how can I return to my polcom tariff

    Reply
    1. CampusTimesNG says:
      January 19, 2021 at 5:05 am

      Hi Abubakar, sorry for the mix-Up there. It will interest you to know that your problem will be solved when you call Airtel Customer Care on 121.

      Reply
      1. Samson fatoki says:
        January 25, 2021 at 6:35 pm

        Hello.
        I have been using the polcom line for a year.
        I recharge last week,but now is not connecting again…i called the customer care service,he notify me that it will be fixed within an hour but it already four days.
        What wrong please????

        Reply
        1. CampusTimesNG says:
          January 26, 2021 at 11:58 am

          Sorry Samson for the mix-up there. You might need to call Airtel Customer care again. Before then restart your phone. Perhaps there may be some instructions you have forgotten to follow. So pay attention to them.

          Reply
          1. Muktar babagana says:
            February 20, 2021 at 5:39 am

            Cug polcom has been suspended from now is there any Cug plan for to migrate to

          2. CampusTimesNG says:
            February 24, 2021 at 3:49 pm

            Hi Muktar, you might have to wait till there comes an update. Otherwise, to resolve any issue, visit the nearest Airtel office.

        2. Mukhtar Shehu says:
          February 24, 2021 at 6:26 am

          As am trying to subscribe my polcom line it’s saying Application Down or invalid service code, so what’s wrong

          Reply
          1. CampusTimesNG says:
            February 24, 2021 at 3:18 pm

            Shehu, You may have dialed the wrong code. Please try again later with a strong network.

  39. Omolola says:
    February 2, 2021 at 8:22 pm

    Wat d code to migrate back to palcom service

    Reply
    1. CampusTimesNG says:
      February 4, 2021 at 6:14 am

      To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

      Reply
  40. Muhdsani says:
    February 2, 2021 at 11:07 pm

    I have a problem with my cug in each an every month when I subscribed both of my sug palcon one will be unsuccessful please maintain my line

    Reply
    1. CampusTimesNG says:
      February 4, 2021 at 6:18 am

      Hi Muhfsani, On the unsuccessful line, was N700 deducted from it? You need to call Airtel Customer Care with 121 or 111 to know why your second line is usually unsuccessful.

      Reply
  41. Muhammad says:
    February 3, 2021 at 1:30 am

    Please we are also using polcom sim me and my sister. I recharge my account with 800 and subscribed the plan this week using the code *222*700#, and 700 naira has been deducted from the account. But I cannot make call, still I tried to call customer care with the number 121 and 111 but all the numbers are not going.

    Reply
    1. CampusTimesNG says:
      February 4, 2021 at 6:13 am

      To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month. Sometimes, there are Network challenges that causes obstruction. Muhammad, you might have to try calling Airtel Customer Care line again until your call is responded to.

      Reply
  42. Stephen Owoicho says:
    February 3, 2021 at 12:17 pm

    Hello.
    I have been using the polcom line for a year.
    I recharge last week,but now is not connecting again…i called the customer care service,he notify me that it will be fixed within an hour but it already four days.
    What wrong please????

    Reply
    1. CampusTimesNG says:
      February 4, 2021 at 6:05 am

      Hi Stephen, sorry for the problem you face. It is important you call Airtel Customer care again. This will correct any mistake from either you or the Customer Care office.

      Reply
  43. Nazeer lukman says:
    February 3, 2021 at 12:40 pm

    I recharge 700 twice and my Cug line but when I called its saying I don’t have airtime to make this call. What hppn?

    Reply
    1. CampusTimesNG says:
      February 4, 2021 at 6:03 am

      Hi Nazeer, it is important you didn’t throw away your airtime card. Then call Airtel Customer Care line with 121 to resolve the problem.

      Reply
      1. Naziru sani says:
        February 20, 2021 at 6:51 am

        Please assist me with Cord that I can contact to.because i usefully contact this Cord 121 but can’t reach.

        Reply
        1. CampusTimesNG says:
          February 24, 2021 at 3:51 pm

          To resolve the issue, visit the nearest Airtel office.

          Reply
  44. sadeeq shareep says:
    February 10, 2021 at 8:09 am

    hello my palcom has subscribed two times. it keep saying I have no airtime

    Reply
    1. CampusTimesNG says:
      February 13, 2021 at 8:07 pm

      Hi Sadeeq, have you attempted calling Airtel Customer Care on 121 to lodge your complaint?

      Reply
      1. Naziru Sani Ahmad says:
        February 19, 2021 at 9:38 pm

        Please I subscribed my polcom it will expire on 28/02/2021 but i make a call today 19/02/ but it shows that my minutes expired.please I need your assistance!!

        Reply
        1. CampusTimesNG says:
          February 24, 2021 at 3:48 pm

          Sani, To resolve the issue, visit the nearest Airtel office.

          Reply
      2. Abdulbasit says:
        February 20, 2021 at 6:25 am

        Hi I called customer care but they are telling me no more polcom again. Pls any other alternative

        Reply
        1. CampusTimesNG says:
          February 24, 2021 at 3:51 pm

          To resolve the issue, visit the nearest Airtel office.

          Reply
      3. Hasiya muhammad says:
        February 20, 2021 at 9:03 am

        I have recharged my airtel line trying to subscribe my Polcom bundle but when ever I dial 222 700 then it been telling me invalid service code, or application down

        Reply
        1. CampusTimesNG says:
          February 24, 2021 at 3:46 pm

          Hasiya, To resolve the issue, visit the nearest Airtel office.

          Reply
      4. Billa says:
        February 20, 2021 at 1:02 pm

        I also recharge two time but it still saying insufficient balance?

        Reply
        1. CampusTimesNG says:
          February 24, 2021 at 3:44 pm

          Billa, To resolve the issue, visit the nearest Airtel office.

          Reply
      5. Saadatu Suleiman says:
        October 13, 2023 at 12:09 am

        Can I welcome back my polcom line

        Reply
        1. CampusTimesNG says:
          October 13, 2023 at 4:27 am

          Hi Saadatu, you should visit the nearest Airtel office to get a welcome back SIM.

          Reply
    2. Adam says:
      February 20, 2021 at 6:49 pm

      Hello please what wrong with polcom pls

      Reply
      1. CampusTimesNG says:
        February 24, 2021 at 3:42 pm

        To resolve the issue, visit the nearest Airtel office.

        Reply
  45. Amina Yusuf says:
    February 17, 2021 at 8:41 am

    I have even calling customer service but is saying unrecognized call and I have subscribed to my polcom line twice I need immediate attention please 😏😡

    Reply
    1. CampusTimesNG says:
      February 24, 2021 at 3:55 pm

      To resolve the issue, visit the nearest Airtel office.

      Reply
  46. Isah Yusuf aliyu says:
    February 18, 2021 at 9:29 pm

    Please help me sort this out I recharged and dial *222*700# for sub but it s not doing

    Reply
    1. CampusTimesNG says:
      February 24, 2021 at 3:54 pm

      To resolve the issue, visit the nearest Airtel office.

      Reply
  47. REVEREND ADEWALE says:
    February 19, 2021 at 2:41 pm

    Hi, HV bin using polcom fr almost 6yr now,but d problem am hvin now is DAT I & my wife subscribe 2days ago & ystday we CNT access eachoda,telling me insufficient fund

    Reply
    1. CampusTimesNG says:
      February 24, 2021 at 3:54 pm

      To resolve the issue, visit the nearest Airtel office.

      Reply
  48. Basheer says:
    February 19, 2021 at 8:29 pm

    Hi, please I was informed that my palcom will expire on 24/2/2021 but now I can’t make a call with it keep on saying “insufficient credit to call ” and i immediately subscribe after 2hours it says I don’t have credit to call

    Reply
    1. CampusTimesNG says:
      February 24, 2021 at 3:47 pm

      Basheer, To resolve the issue, visit the nearest Airtel office.

      Reply
  49. Mtswww says:
    February 20, 2021 at 6:08 am

    Mtesss…. This airtel u are the worst network ever of this country for suspending the CUG and other plans in this situation of this country.. How I wish I can switch to another network I wouldn’t mind neither ever mind myself to use your network ever in my life.. This is so illegal and fool of fraud
    Mtsswww… Useless network!!! 😚

    Reply
    1. CampusTimesNG says:
      February 24, 2021 at 3:50 pm

      To resolve the issue, visit the nearest Airtel office.

      Reply
  50. Saminu Zakari Yunusa says:
    February 20, 2021 at 6:08 am

    Hi since yesterday I’m trying to subscribe it’s telling me the application is down wat happened

    Reply
    1. CampusTimesNG says:
      February 24, 2021 at 3:50 pm

      Yunusa, To resolve the issue, visit the nearest Airtel office.

      Reply
  51. Idris Auwalu Idris says:
    February 20, 2021 at 3:23 pm

    My expiry date is 9th March 2021 but they said I don’t have bundle

    Reply
    1. CampusTimesNG says:
      February 24, 2021 at 3:44 pm

      Idris, To resolve the issue, visit the nearest Airtel office.

      Reply
  52. Ameer Sunnah says:
    February 21, 2021 at 4:28 am

    Hi good day, my palcom have stop working, when I attempted to subscribe he said application down

    Reply
    1. CampusTimesNG says:
      February 24, 2021 at 3:36 pm

      Ameer, Please try and visit the nearest Airtel office to resolve the problem.

      Reply
  53. Muhammad says:
    February 23, 2021 at 12:16 pm

    Please when are you going to solve this issue! My CUG polcom is not working and i really worried, I’m not able to subscribe again?

    Reply
    1. CampusTimesNG says:
      February 24, 2021 at 2:53 pm

      Hi Muhammad, it is advisable you visit the nearest Airtel office to rectify the problem with your line.

      Reply
      1. Abutura says:
        February 27, 2021 at 6:56 am

        M cug is not working again and their is not any nearest Airtel office in my village and I can’t reach costumer care through my phone help me out.

        Reply
        1. CampusTimesNG says:
          March 2, 2021 at 4:41 pm

          Hi Abutura, you might have to call Airtel Customer Care via 121. OR visit the nearest Airtel Office in your state.

          Reply
  54. Fahad Muhammad says:
    March 1, 2021 at 8:05 pm

    I don’t really understand the polcom holding you talked about. I have exceeded the month and they placed me on that polcom holding class. I recharged and dialled *222*700#. And it didn’t work. What can i do??

    Reply
    1. CampusTimesNG says:
      March 2, 2021 at 4:30 pm

      Hi Fahad, you might need to call Airtel Customer care at 121. Self Care at *121#

      Reply
  55. Sadiya says:
    March 18, 2021 at 10:57 pm

    How can I migrate to CUG plan?

    Reply
    1. CampusTimesNG says:
      March 23, 2021 at 3:52 am

      Hi Sadiya, please click this link to find answers. http://campustimesng.com/airtel-closed-user-group-cug-subscription-services-all-you-need-to-know/

      Reply
  56. Sadiya says:
    March 18, 2021 at 10:58 pm

    Code for Airtel CUG

    Reply
    1. CampusTimesNG says:
      March 23, 2021 at 3:51 am

      Hi Sadiya, please click this link to find answers. http://campustimesng.com/airtel-closed-user-group-cug-subscription-services-all-you-need-to-know/

      Reply
  57. Chongfilawos gideon says:
    April 7, 2021 at 9:04 pm

    I wassnt able to subscribe …don’t know d problem

    Reply
    1. CampusTimesNG says:
      April 27, 2021 at 8:28 am

      Visit an Airtel office near you.

      Reply
  58. Chongfilawos gideon says:
    April 7, 2021 at 9:10 pm

    I want to register 4me n sombody

    Reply
    1. CampusTimesNG says:
      April 27, 2021 at 8:27 am

      Please go ahead. Visit an Airtel Office near you.

      Reply
  59. Muhammad says:
    April 27, 2021 at 4:53 pm

    Please attend to my problem pls

    Reply
    1. CampusTimesNG says:
      April 27, 2021 at 5:34 pm

      Sorry Muhammed, You can fix this issues with any Airtel Customer Centre near you.

      Reply
  60. Muhammad abdllahi says:
    May 16, 2021 at 2:49 am

    Hello airtel Good Morningside the is you Mr Muhammad abdllahi [email protected] from maiduguri borno State nigerias congratlaion happy tank you bery mucih

    Reply
  61. Mubarak says:
    September 2, 2021 at 10:27 pm

    My Airtel rccg line have been disconnected, and was changed to ccp and I don’t like to be using that ccp I want migrate back to rccg .

    Reply
    1. CampusTimesNG says:
      September 3, 2021 at 9:23 am

      Hi Mubarak, have you called Airtel Customer Care line via 121 to return you to RCCG?

      Reply
      1. Abubakar says:
        May 3, 2023 at 3:22 am

        My plan is CUG then come out what happened

        Reply
        1. CampusTimesNG says:
          May 3, 2023 at 6:06 am

          Hi Abubakar, you should consider calling your network customer care about this issue.

          Reply
  62. Adam says:
    September 11, 2021 at 7:56 am

    I want to become cug member

    Reply
    1. CampusTimesNG says:
      September 20, 2021 at 9:02 am

      Hi Adam, please go ahead and dial the code for subscription.

      Reply
  63. Ibrahim Lamba Musa says:
    September 15, 2021 at 6:30 am

    I Recharge my Polcom line and try to subscribe but is telling me invalid code, i used *276*200# and *222*700# both of them is not going

    Reply
    1. CampusTimesNG says:
      September 20, 2021 at 8:11 am

      Hi Ibrahim, what about calling 121 for Customer care attention, or visit the nearest Airtel office.

      Reply
  64. fasah hadejia says:
    September 17, 2021 at 10:01 am

    about Airtel ccp I try to migrate but I see invalid code at last time used *227# please can you help my

    Reply
    1. CampusTimesNG says:
      September 20, 2021 at 8:06 am

      Hi Fasah, what about visiting the Airtel Office nearest to you. or call 121.

      Reply
  65. Mustapha Abdulrahman says:
    September 26, 2021 at 6:43 am

    If I want to subcribe for my CUG it shows me ERROR OCCURRED PLS TRY AFTER SOME TIME?what does that mean?

    Reply
    1. CampusTimesNG says:
      September 27, 2021 at 9:57 am

      Hi Mustapha, I will like you to call 121 Customer Care from your Airtel Line or 0802 1500 121 with other networks.

      Reply
  66. Umar Lawal says:
    September 26, 2021 at 7:11 am

    I’ve been on 500 CUG plan system in almost 2 years ago to now. Then i lost my simcard yesterday and forget the code. Pls how can i back that code for activating 500 plan CUG?

    Reply
    1. CampusTimesNG says:
      September 27, 2021 at 9:58 am

      Hi Umar, sorry for the loss. to get your request attended, I will like you to call 121 Customer Care from your Airtel Line or 0802 1500 121 with other networks.

      Reply
  67. Musab says:
    September 26, 2021 at 8:32 pm

    Since day before yesterday I was trying to subscribe for my monthly cug plan using *276*200# but keep saying wrong mmi code try again

    Reply
    1. CampusTimesNG says:
      September 27, 2021 at 9:56 am

      Hi Musab, i will like you to call 121 Customer Care from your Airtel Line or 0802 1500 121 with other networks.

      Reply
  68. Mansur says:
    September 27, 2021 at 7:54 pm

    Is it true that the rccg plan will be stop please.

    Reply
    1. CampusTimesNG says:
      October 8, 2021 at 11:38 am

      Hi Mansur, please you can confirm that from Airtel Customer Care Customer care service via 121.

      Reply
  69. Salisu rabiu says:
    October 1, 2021 at 6:31 am

    Since day before yesterday I was trying to subscribe for my monthly cug plan using *276*200# and *222*700# but keep saying wrong Error occurred (541) please try after some time why help me

    Reply
    1. CampusTimesNG says:
      October 8, 2021 at 11:36 am

      Hi Salisu, To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

      Reply
  70. Muhammad Hussaini says:
    October 2, 2021 at 1:06 pm

    My polcom sug is not working,if I subscribe it tells me *try after some time”
    Why?or it it is suspended? Please and please we want it back soon abeg!!!!

    Reply
    1. CampusTimesNG says:
      October 4, 2021 at 9:30 am

      Hi Muhammad, do your best to call Airtel customer care on 121

      Reply
  71. abubakar Lauwali says:
    October 5, 2021 at 10:52 am

    Very good

    Reply
  72. Abdullahi says:
    October 5, 2021 at 4:39 pm

    My polcom sug is not working,if I subscribe it tells me *try after some time”
    Why?or it it is suspended? Please and please we want it back soon abeg!!!!

    Reply
    1. CampusTimesNG says:
      October 8, 2021 at 9:57 am

      Hi Abdullahi, please call Airtel Customer Care line on 121

      Reply
  73. Musab says:
    October 6, 2021 at 5:52 am

    Hi i have subscribed yesterday the took off my mo money but it not working and i but the sim on Sunday

    Reply
    1. CampusTimesNG says:
      October 8, 2021 at 9:49 am

      Hi Musab, have you called Customer Care line via 121?

      Reply
  74. Abdulgafar says:
    October 9, 2021 at 11:29 pm

    Invalid service code…that’s what appear on my phone screen when trying to subscribe…just tired with this joor.

    Reply
    1. CampusTimesNG says:
      October 11, 2021 at 12:23 pm

      Sorry Abdulgafar for the inconvenience, call Customer care with 121 for you to be helped.

      Reply
  75. Sadiq ahya says:
    October 12, 2021 at 1:41 pm

    My cug is not subscribing anymore is showing my error occured since pease what’s the solution for that

    Reply
    1. CampusTimesNG says:
      October 12, 2021 at 2:56 pm

      Hi Sadiq, Sorry for the inconvenience. Please call121 to speak with Airtel Customer Care on your phone.

      Reply
  76. Sadiq ahya says:
    October 12, 2021 at 1:42 pm

    My cug is not subscribing anymore is showing me error has occured since please what’s the solution for that

    Reply
    1. CampusTimesNG says:
      October 12, 2021 at 2:56 pm

      Sorry for the inconvenience. Please call121 to speak with Airtel Customer Care on your phone.

      Reply
  77. PETER YOHANNA says:
    November 4, 2021 at 11:34 am

    How to activated rccg please help me

    Reply
    1. CampusTimesNG says:
      November 11, 2021 at 10:27 am

      Hi Peter, Click HERE: http://campustimesng.com/airtel-polcom-how-to-migrate-airtel-rccg-free-calls/

      Reply
  78. Ice peeiz says:
    November 13, 2021 at 9:03 pm

    Assist me can i change ccp to rccg

    Reply
    1. CampusTimesNG says:
      November 16, 2021 at 8:46 am

      Ice Peeiz, Click this link: http://campustimesng.com/airtel-polcom-how-to-migrate-airtel-rccg-free-calls/

      Reply
      1. Umar says:
        February 5, 2022 at 5:36 pm

        I Umar Muhammad I am Airtel agent I want to supply of cug to! I want to do business with you this is my WhatsApp number 08101010109

        Reply
        1. CampusTimesNG says:
          February 5, 2022 at 5:10 pm

          Thank you Umar

          Reply
  79. Nii says:
    February 23, 2022 at 1:34 am

    Pls I need Airtel CUG like 50 sims

    Reply
    1. CampusTimesNG says:
      February 23, 2022 at 4:00 am

      Hi Neil, please visit the nearest Airtel Office to purchase your 50 sims. Do not forget to register them there.

      Reply
  80. yusuf says:
    March 26, 2022 at 12:14 am

    At back time my airtel sim is rccg but now i loss that plan campany block it how can going to do now my sim back to rhe rccg?

    Reply
    1. CampusTimesNG says:
      March 26, 2022 at 11:50 am

      Yusuf, please call airtel customer care line or visit airtel office to restore your line.

      Reply
  81. Abubakar sadeeq says:
    April 20, 2022 at 12:41 pm

    Hi there please is airtel cug still available?
    Thank you

    Reply
    1. CampusTimesNG says:
      April 20, 2022 at 7:54 pm

      Yes, it is still available.

      Reply
  82. Mohammed halidu says:
    May 24, 2022 at 1:30 pm

    How can I migrate from ordinary airtel sim to polcom plan

    Reply
    1. CampusTimesNG says:
      May 24, 2022 at 1:34 pm

      Hi Muhammed Halidu

      To Subscribe for POLCOM MONTHLY PACKAGE, dial *222*700# OR Send SMS MONTHLY BUNDLE to 222 @N700/Month.

      Reply
      1. Mohammed Abdoul says:
        November 22, 2022 at 9:54 pm

        Sir pls cug plan is still active

        Reply
        1. CampusTimesNG says:
          November 23, 2022 at 3:27 am

          You may need to call your network customer care line.

          Reply
  83. HAUWA says:
    June 16, 2022 at 2:58 pm

    I AM ON FARMERS CUG BUT I DAILED THE CODE NOW THERE SAYING I AM NOT IN FARMERS AGAIN WHICH CODE SHOULD I DAIL.

    Reply
    1. CampusTimesNG says:
      June 16, 2022 at 2:34 pm

      HAUWA, call Airtel customer care line so they can fix it for you.

      Reply
    2. CampusTimesNG says:
      June 18, 2022 at 12:12 pm

      Hauwa, sorry for the inconvenience this may have caused you. Call Airtel customer care line for the plan to be activated.

      Reply
  84. Hauwa says:
    August 4, 2022 at 12:25 am

    Pls what is df bw CCP and CUG

    Reply
  85. ABDULLAHI sani says:
    September 13, 2022 at 9:32 am

    Hi how can I continued benefit a cug plan

    Reply
    1. CampusTimesNG says:
      September 13, 2022 at 3:12 pm

      You will have to call Airtel Customer care line to benefit more of CUG plan

      Reply
  86. Nimrod says:
    October 1, 2022 at 2:15 am

    i mistakely change my tariff plan, pls how can i get back to my CUG

    Reply
    1. CampusTimesNG says:
      October 1, 2022 at 5:45 am

      Hi Nimrod, simply call airtel customer care with 121

      Reply
  87. Nimrod says:
    October 1, 2022 at 2:50 am

    I mistakely changed my tariff plan, how can i get back to my CUG pls

    Reply
    1. CampusTimesNG says:
      October 1, 2022 at 5:46 am

      Call the Airtel customer care line with 121 to resolve it.

      Reply
  88. Abdulrahmanabubak says:
    November 9, 2022 at 1:41 pm

    My cug disconnected

    Reply
  89. forhave says:
    December 21, 2022 at 6:34 am

    I love this! I’m a student and I always have trouble finding time to call my family and friends. This is perfect!

    Reply
  90. Mohammed Ibrahim says:
    March 9, 2023 at 8:12 am

    I want to register for CUG is it still going?

    Reply
    1. CampusTimesNG says:
      March 9, 2023 at 9:37 am

      Please Call airtel customer care to ask about it.

      Reply
  91. Asriel Abraham says:
    April 6, 2023 at 11:54 am

    Hi
    I renewe my cug on 4/04/2023 and the subscription was successful but I tried calling the other cug line they’re telling me that my account is too low please help verify

    Reply
    1. CampusTimesNG says:
      April 6, 2023 at 10:58 am

      Hi Abraham, call your network customer care line to help verify.

      Reply
  92. mubarak ibrahim says:
    April 11, 2023 at 5:47 pm

    I subscribed for my line in the last 2 week but now they ar telling I have out of minutes

    Reply
    1. CampusTimesNG says:
      April 11, 2023 at 7:47 pm

      Hi, Mubarak, you may have exhausted your call unit. Have you considered calling your customer care line?

      Reply
  93. muhammad inuwa Attahir says:
    May 27, 2023 at 2:05 pm

    Hello everyone, i just press a migration to another triff plan note nowing that my cug plan will be changed please i need tongo back to my previous cug plan help me. 09024732224 is the number

    Reply
    1. CampusTimesNG says:
      May 27, 2023 at 1:20 pm

      Hi Muhammad, please call customer care via 121 or visit the Airtel office to rectify the error.

      Reply
  94. Ibrahim says:
    August 3, 2023 at 7:40 pm

    Please how can I migrate to cut with my old son card

    Reply
    1. CampusTimesNG says:
      August 3, 2023 at 8:23 pm

      Sure we just replied your question? Do have a great day ahead!

      Reply
  95. Ibrahim says:
    August 3, 2023 at 7:48 pm

    Please how can I migrate to cug plan with my old son card

    Reply
    1. CampusTimesNG says:
      August 3, 2023 at 8:22 pm

      You should at best visit your Network office near you with the CUG sim card and sim pack. The migration and registration would be done for you at a low cost.

      Reply
  96. ABDULRAHAMAN BASHIR says:
    August 25, 2023 at 11:13 am

    hi, i subcribed my sug line and its shows me successfull but , when i call its told me i dont have balanced . then i dail *221*2# but its show that ” dear subscriber , you have 0.00 free minutes and 0 free sms

    Reply
    1. CampusTimesNG says:
      August 25, 2023 at 2:30 pm

      Be sure that you are registered. Attempt making a call to an Airtel CUG line.

      Reply
  97. Ishaka Yusuf says:
    October 7, 2023 at 1:11 pm

    Hi I have Airtel sim am since I update prom my nin numbers but still now show me dprent name

    Reply
    1. CampusTimesNG says:
      October 7, 2023 at 4:41 pm

      Visit the Airtel office near you with your NIN Card to update your registered line.

      Reply
  98. Audu Saleh says:
    November 7, 2023 at 10:50 pm

    Today I make a subscription of #800 for CUG plan but you deduct the money while upto now the subscription is not successful, but when I dial *221*1# is show me this message “Dear customer, your subscription to polcom package expires on 06/Dec/23 at 11:59pm but is not allow me to make a call, pls I need ur assistance

    Reply
    1. CampusTimesNG says:
      November 7, 2023 at 10:36 pm

      You can only call other lines with Polcom subscription

      Reply
    2. Safiyanu yakubu says:
      November 14, 2023 at 2:26 pm

      Wlh we are having the same problems, but how did u solve u own

      Reply
  99. Safiyanu yakubu says:
    November 14, 2023 at 2:21 pm

    I recently subscribe my cug line now and it show me that it’ successful but I called they are telling me that “u accnt i s too low”I send message also show the same thing, plss hop me check the problem this is the number, 08124994907

    Reply
    1. CampusTimesNG says:
      November 14, 2023 at 4:11 pm

      This shows you are calling numbers that are not subscribed airtel CUG.

      Reply
  100. Aliyu Yahaya Imam Kaura says:
    November 28, 2023 at 6:39 am

    recently subscribe my cug line now and it show me that it’ successful but I called they are telling me that “u accnt i s too low”I send message also show the same thing, plss hop me check the problem this is the number 08086590914/09118959120/09044849662/07010253112/09123641328/07083344077/09015423446/07080271299/07089050136/08087751263/08089769704/09079337256/0907821759

    Reply
    1. CampusTimesNG says:
      November 28, 2023 at 7:16 am

      Hi Yahaya, it is Indicatint that although you have recently subscribed, you may have outused your call unit, or, you are calling non subscribed airtel CUG lines.
      However, visit the nearest Airtel office to correct the issues.

      Reply

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