When you put up your product on the Konga platform, you have already get started selling on Konga Nigeria. Being among the leading online eCommerce platforms, Konga helps you to reach a larger audience who has the likelihood of buying from you. The platform advertises the products digitally on different blogs and social media platforms like Instagram, Facebook, and Twitter. It has over two million followers online.
Different categories of products are retailed on Konga, providing a solution to the user’s immediate needs. Some products rapidly selling on Konga Nigeria and include home appliances, phones, computers, clothing, shoes, healthcare, personal and baby products, and accessories.
You could join a host of other merchants to start selling on Konga Nigeria to more than 50 million prospective buyers nationwide. You may wonder if it is possible, and the answer is a resounding yes. But, first, you must learn how to sell on the platform to break even. As we progress, we will look at the proper procedure to follow to help you start selling on Konga Nigeria today. You will also learn about the categories of products to sell, the membership fees, and the challenges facing Konga sellers.
What Documents do you need to start selling on Konga Nigeria?
To sign up on Konga, you need to make avail, the following documents:
- A unique store name and sketch
- A government-issued identity card, including a voter’s card, international passport, and driving license
- Personal and contact details
- Account information as a channel of payment
What are the Categories of Products you can start selling on Konga Nigeria?
There are various products you can sell on Konga to make money easily. However, you should pick up products with considerable demand and low competition. Such products include phones and accessories, electronics, computers and accessories, home décor, clothing, and beauty products. The most popular demand among them is electronics, fashion products, and mother’s and children’s products. On the other hand, some products are prohibited on Konga platforms. Thus, if you sell them, you will stand the chance of having your Konga account banned. They include:
- Any weapon
- Gaming and gambling products
- Poisonous substances and hazardous chemicals
- Indecent images
How do you start selling on Konga Nigeria?
You will need to follow some specific steps to sell on Konga. They are:
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Step 1: Register your account:
You will need to visit Konga Seller HQ to register for that
Provide the necessary information: You will find a sign-up form on the platform. Ensure to fill it out by providing such information as phone number, email address, and bank details.
Step 2: Submit the form
You will need to submit the form you filled out to be able to create your SellerHQ account. You will also give Konga a little time to substantiate the information you provided. Once convinced, they will create an account for you, where you will receive access to the marketing management threshold called SellerHQ (your dashboard or control panel to upload your products, monitor your sales, and manage your finances and inventory).
Step 3: Wait for Konga
Konga will assign a trusted support officer to your store while generating a SellerHQ account for you.
Step 4: Sign in and upload your product image
Next, sign into the SellarHQ portal and upload at least five high-resolution images of the products you intend to sell. Besides, ensure the pictures are not less than 500 by 500 pixels. Then, write a sketch of your product, stating the quantity and price.
Make sure your listing is attractive and offers relevant information on each product. Then, again, ensure the data is convincing to prospective customers. The aim is to attract and convince them to patronize you. Remember, you have several competitors offering the same product. Hence, it would be best to gear up for the competition.
Note: At this juncture, your products are visible on Konga’s database, and buyers can access them. If anyone shows interest, Konga will receive the order on your behalf and notify you via SellerHQ, SMS, and email.
You can now ship your product to your customer or use a courier service in partnership with Konga (for example, K-Express). When the transaction has occurred, Konga will pay you after deducting the commission. You can download the new merchant orientation PDF to learn more about selling on Konga Nigeria.
What are Konga Seller Subscription, Payment, and Commission?
After confirming the delivery, Konga will not pay you immediately. Hence, it will place the fund in an Escrow account between 7 and 14 days. This period allows your customer time to confirm if the product is in good condition. In line with Konga’s 14-day return policy, they can return the goods if they do not meet the standards.
In addition, Konga’s platform is not free for sellers. Therefore, you must pay a membership fee before you can start uploading your pictures. The subscription for membership is into categories – silver and gold plans.
The Silver Membership fee is ₦1,000 monthly. If that is what you choose, you can list up to 10 products for sale on Konga each month you make your payment.
On the other hand, the Gold Membership fee is ₦2,500 monthly, allowing you to upload unlimited products on the platform. Whichever choice you make will determine the number of items you can sell on the Konga marketplace.
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That aside, Konga charges some commission on each item sold on the platform. There are also different seller levels on the platform, affecting each item’s commission. Those that own many goods on the platform belong to the Premium sellers. Such people are likely to sell up to 1 million naira goods per month. The commission for such people is around 2 – 7%. Those whose sales are not up to that amount are charged about 3 – 10% on the products. They are called classic sellers.
What are the Challenges faced by Konga Sellers?
Although Konga has helped numerous merchants sell their products online, some complex issues are still associated with partnering with them. Some of them include:
#1. Severe Competition
The competition faced by sellers on Konga is too intense. The reason is that many people sell the same items at different prices. This increases the competition and reduces patronage.
#2. Return Policy
The return policy on goods sold gives the buyers some leverage over the sellers. Hence, you will need to wait 7 – 14 days before you can cash out after selling your item. This may lead to discouragement, considering that the seller cannot sleep with both eyes closed until the customer confirms the condition of the goods.
#3. Plagiarism and Theft
Konga is yet to put a measure reducing the ability of sellers to steal competitors’ pictures and product descriptions, making it challenging for owners to sell their products.
#4. Deletion of Account
Konga reserves the right to delete a seller’s account if they violate any of the platform’s policies. Some of the activities that could lead to such drastic measures include:
- Selling fake products
- During your customers
- Cancellation of orders dubiously
- Failure or delay in paying for a commission
How do you take your first order on Konga Nigeria?
The first step in selling on Konga is taking care of your first order. When there is an order from a customer to purchase a particular item, the information will be on your dashboard. You are expected to fulfill the request within 24 hours – to either accept or reject it.
If you accepted the order, you need to print the invoice and summary by clicking on orders on your dashboard. Then, neatly arrange the items requested and ship them to your customer. Ensure to carry out the transaction appropriately to retain the customer.
Where do Sellers on Konga source Goods?
As a seller on Konga, you must ensure to transact only authentic items. You may find products in hot demand on the platform to guide your decision. Most of the items sold are manufactured in Nigeria or China. You may need to learn more about how to source the best products on platforms like #Chinabrands. It is dropshipping platform and can be of help to you. Again, brands like #Alibaba or #AliExpress import only authentic products. You can patronize them instead.
What are the Shipping or Logistics Companies in partnership with Konga?
Konga collaborates with certain logistics companies to provide shipping services to their clients at an elite rate. Some companies are KOS Express, DHL Logistics, QUO, Fulfillment by Konga (FBK), Courier-Plus, EMS, etc.
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If you do not wish to use any of the options above, you can provide Self-fulfillment by shipping the products to buyers living within your location. Hence, you will drop the goods at their doorsteps.
What is Guaranteed Order Fulfillment?
Of late, Konga decided to make its order fulfillment less expensive and straightforward by establishing Fulfillment by Konga (FKB). This enables the customers to use the FBK facility to share the costs. It also helps a seller to receive their payment within three working days of the successful delivery of the order.
How does FBK work?
Here are the simple steps for the enlisting method of the Fulfillment by Konga (FBK):
- List your items on SellerHQ
- You transport the product to Konga Fulfillment Center
- Buyers request your goods
- Konga picks arranges and ships your product
- Konga pays you once the customer receives the goods.
Frequently Asked Questions
Check out other related questions and queries for selling on Konga Nigeria:
How long does it take to pay sellers by Konga?
The payment method on Konga is as important as selling on Konga Nigeria. When your product is delivered to the customer, it is tagged ‘delivery confirmed.’ However, the return policy states that no payment will be made until 7 – 14 days have elapsed. Again, this enables the buyer to confirm the product’s condition. However, if you use FBK to deliver the goods, you will have only three days to receive your payment.
How do you register your account with KongaPay?
The steps to register an account with KongaPay are simple, and they include:
- Go to KongaPayand click ‘sign up.’
- Complete the form by providing the required details
- Create a pin
- Confirm your number and save it
- Add your bank details
- Send your number to the email [email protected]for confirmation
Once they confirm it, you will be able to access the dashboard.
How many Subscription Packages does Konga have?
There are four reliable subscription packages on the Konga platform. They are:
Konga Silver Subscription Package
- The package is ₦2,500 monthly and includes unlimited product pricing
- Konga Gold Subscription Package
- The package is ₦9000 monthly and includes unlimited product pricing and 15 days of Konga Onsite Ads.
- Konga GoldPlus Subscription Package
- The package is ₦18,000 monthly and includes unlimited pricing and 15 days of Konga Onsite Ads.
- Konga Platinum Subscription Package
- The package is ₦37,500 monthly and unlimited product pricing, 30 days of Konga Onsite Ads, and 15 days of Google and Facebook Ads.
Conclusion
The post has done justice to the issue of selling on Konga Nigeria. Since the platform is trusted and has proven its credibility over time, it is time to ride on its fame and earn an income, even in the comfort of your home.
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